Support Policy Page

INTRODUCTION

At I-RES INDIA PRIVATE LIMITED, we are committed to delivering exceptional support to our valued customers while ensuring compliance with applicable laws, regulations, and industry standards.

SCOPE
This policy applies to all I-RES INDIA PRIVATE LIMITED products, including titanium dental implants and related accessories.

SUPPORT SERVICES
We offer comprehensive support services:

1. Technical Support: Our experienced technical team provides assistance with product-related questions, installation, and troubleshooting.

Contact: -
Phone :- +91- 7777043104,

Mail I'd: - info@iredindia.dental

Hours: Monday - Saturday, 8:00 AM - 5:00 PM (IST)

2. Training and Education: We provide training and educational resources for dental professionals.

3. Order Support: Our customer service team assists with ordering, shipping, and inventory management.

WARRANTY TERMS

1. Coverage: I-RES INDIA PRIVATE LIMITED warrants its products to be free from defects in materials and workmanship.
2. Conditions: Warranty valid only for products used according to I-RES INDIA PRIVATE LIMITED guidelines.

RETURN AND REFUND POLICY

1. Eligibility: Returns accepted within 7 days from delivery date.

2. Restocking Fee: Restocking fee 25% applies to returned products.

3. Refund: Refunds issued within 14 days from receipt of returned product.

CONTACT INFORMATION

I-RES INDIA PRIVATE LIMITED
+91 - 7777043104
info@iresindia.dental
Maple - 176, Ruchi life Scape, Jatkhedi Hoshangabad Road, Bhopal, Madhya Pradesh, India, Pin Code - 462026.

COMPLIANCE STATEMENT

This Support Policy complies with:

1. FDA regulations (21 CFR Part 820)
2. EU Medical Device Regulation (MDR) 2017/745
3. ISO 13485:2016
4. Madhya Pradesh - India laws and regulations

DISCLAIMER

This policy is for informational purposes only and does not constitute a warranty or guarantee.

LIMITATION OF LIABILITY

I-RES INDIA PRIVATE LIMITED shall not be liable for damages exceeding the purchase price.

GOVERNING LAW

This policy shall be governed by and construed in accordance with the laws of Madhya Pradesh India.

CHANGES TO POLICY

We reserve the right to update this policy at any time.

ACKNOWLEDGMENT

By purchasing I-RES INDIA PRIVATE LIMITED products, customers acknowledge acceptance of this Support Policy.

PRIVACY POLICY

I-RES INDIA PRIVATE LIMITED is committed to protecting customer data. Our Privacy Policy outlines data collection, use, and protection practices.

COOKIE POLICY

Our website uses cookies to enhance user experience.

ANTI-BRIBERY AND CORRUPTION POLICY

I-RES INDIA PRIVATE LIMITED - prohibits bribery and corruption in all forms.

EXPORT CONTROL POLICY

I-RES INDIA PRIVATE LIMITED - complies with export control regulations.

SOFTWARE LICENSE AGREEMENT

I-RES INDIA PRIVATE LIMITED, software is licensed, not sold.

THIRD-PARTY LINKS

Our website may contain third-party links.

CONTACT US

For questions or concerns, please contact:

I-RES INDIA PRIVATE LIMITED
+91 - 7777043104
info@iresindia.dental
Maple - 176, Ruchi life Scape, Jatkhedi, Hoshangabad Road, Bhopal, Madhya Pradesh, India, Pin Code - 462026.